We don’t believe in price match
guarantees. We simply believe in
providing rock solid customer service,
everytime. Therefore, if you do not
receive what you consider value for
money, we do not expect to get paid,
and you are the only judge in the
matter.
Our domestic cleaning services are carried out by trained, motivated and insured
cleaners. You can also have peace of mind that our staff have been security checked
and vetted to the highest possible standards. Every cleaner is aware of the
stringent security measures we enforce and is fully versed in our health and safety
policies.
Services range from general cleaning duties to full housekeeping and ironing
services. This can include: cleaning kitchens and bathrooms, dusting and polishing
furnishings, wiping windowsills, eliminating cobwebs, cleaning fireplaces, washing
floors, vacuuming carpets and hardwood floors, cleaning mirrors, removing rubbish,
cleaning refrigerators, polishing cabinets, ovens and microwaves, cleaning
surfaces, tidying and much much more.
Regular domestic cleaning work is charged at £12 per hour inc. VAT.
Regular domestic cleaning is subject to a minimum three month
contract, with two hours minimum per visit.
Cleaning services can be scheduled either weekly or fortnightly, you decide.
We like to give our cleaning service the personal touch, so we will always send
one of our managers to meet you in person and introduce the cleaner. You can
also discuss with them the cleaning you’d like undertaken and we can advise
you regarding the amount of hours you need. We will however never push you
to take on more hours than is necessary - the decision is down to you!
Security checked, English speaking, insured Staff
We security vet all of our cleaners, and we don’t employ any who can’t communicate with our customers. We are fully
insured in the unlikely event of damage or breakages, and all cleaners must pass a supervised training period of at
least two months before being allowed to clean private domestic properties.
No lengthy contracts, and a no obligation trial
We want our customers to be with us because they want to, not because they are forced to. Not only do we therefore
offer a two week trial period as standard, but our domestic cleaning contract signs you up with us for just three
months maximum. All we ask is that you give us one months notice thereafter if you wish to stop using our services.
100% Money-back Guarantee
Our Satisfaction Guarantee applies to all regular cleaning work. If you are not satisfied with a cleaning session, we do
not expect you to pay and you are the only judge. We will then work with you and the cleaner to ensure your
concerns are satisfied.
The same cleaner, everytime
We don’t work cleaners on rotation or offer temporary vacancies. Therefore, unless prohibited by illness or similar, you
will get the same cleaner every session, for the duration of your time with us.
All of our cleaners are capable of ironing and washing to a high standard. Some can perform minor DIY tasks for you
if you wish, and other services such as cat care or dog walking can be included at no extra charge.
We are not an agency, so no self-employed contractors
The majority of cleaning companies working within the London area are actually cleaning worker agencies. They
advertise for positions, hold candidates cvs on file and then simply call them with the client’s address when work
comes in. If you are asked to interview the cleaner, pay them directly or pay an upfront referral fee, then the
company you are using is an agency.
We take a bit more care than this, as permanently employing cleaners makes us think twice before recruiting
someone who isn’t up to the task. Our management will therefore personally know the cleaner who is visiting your
home, and have a relationship of trust with them built up through their supervised training and mentoring period of
probation. We will never send a newly appointed member of staff on regular domestic cleaning duties unless
supervised by their appropriate mentor. This gives you the extra security of knowing that the keys to your home are
safe with a cleaner who is trained, known and trusted.
Personalised service, with management just a phone call away.
A lot of our clients have used agency cleaning companies previously, and have experienced the frustration of never
being able to discuss issues with management. We are a bit different. With us, you will always be able to speak to
management if you have any complaints or concerns. We will work closely with you and our staff to ensure that your
cleaning requirements are satisfied. All cleaning work is subject to a preliminary no obligation site inspection by senior
staff and all information from this is filtered back to the cleaner. We will also send a manager to introduce the cleaner
to you on the first visit, as we understand that it can sometimes be a big decision to allow a cleaner access to your
home.
Bloomsbury Cleaning Services is currently in the process of going completely eco-friendly. Our green cleaning
products often out-perform conventional cleaning chemicals while also reducing exposure to operatives and customers
who may come into contact with cleaning products. Green Cleaning products often contain naturally occurring
enzymes that eat away at dirt, so in many cases they work for a longer period of time than a simple ‘flush through’
with standard corrosive cleaning chemicals.